Shipping policy

At Unreal Emporium, we strive to provide fast and reliable shipping on all orders to ensure that your cryptid-inspired products arrive as quickly as possible. Below is our shipping policy to keep you informed of what to expect when you shop with us.

Processing Time:

  • Orders are typically processed within 1–3 business days of receipt. Orders placed on weekends or holidays will be processed the next business day.
  • Once your order has been processed, you will receive a confirmation email with tracking information (if applicable).

Shipping Rates:

  • Shipping rates are calculated at checkout based on your delivery address and the size of your order.
  • We offer several shipping options, including Standard and Expedited shipping, so you can choose the option that best fits your needs.

Shipping Methods:

  • We ship via trusted carriers such as USPS, FedEx, and UPS, depending on your location and the shipping method chosen.
  • International orders are also available, and rates are calculated at checkout. Please be aware that international shipments may incur additional customs duties or taxes, which are the responsibility of the customer.

Shipping Times:

  • Domestic (U.S.) Shipping:
    • Standard shipping typically takes 5–7 business days.
    • Expedited shipping typically takes 2–3 business days.
  • International Shipping:
    • Delivery times vary depending on the destination but generally range from 7–21 business days.

Please note that shipping times may be delayed due to unforeseen circumstances such as weather conditions or global shipping disruptions.

Order Tracking:

  • Once your order has shipped, you will receive an email with tracking information so you can monitor the progress of your shipment.
  • If you have any questions or concerns about your order, feel free to reach out to us.

Lost or Stolen Packages:

  • Unreal Emporium is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. We recommend checking with your local post office or carrier if your package is missing. If you believe your package has been lost during shipping, please contact us, and we will do our best to assist you in resolving the issue.

Shipping Address:

  • Please make sure your shipping address is correct before completing your order. We are not responsible for orders sent to incorrect addresses provided by the customer.

Returns and Exchanges:

  • For information on returns and exchanges, please refer to our Returns Policy page.

Contact Us:

  • If you have any questions about your order or shipping, feel free to reach out to our customer service team. We’re happy to help!

Thank you for choosing Unreal Emporium for all your cryptid and mythical creature needs!